As the crypto market continues to evolve, so does the demand for trustworthy and secure platforms. One name that has consistently remained in conversations among UK investors is Gemini Crypto Exchange.
With regulatory concerns, trading fees, and security features at the forefront of every trader’s mind, the big question in 2025 is: Is Gemini still a reliable and competitive platform for buying, selling, and storing crypto in the UK?
Let’s dive into a full analysis of Gemini to help you determine if it’s worth your time and money.
What Is the Gemini Crypto Exchange?
Gemini is a regulated, New York-based cryptocurrency exchange founded in 2014 by the Winklevoss twins. Known for its emphasis on security and compliance, it operates in over 60 countries, including the UK, where it is FCA-registered.
Gemini offers a secure environment for trading and storing crypto, making it a preferred choice for both retail and institutional investors. Its transparent policies and third-party security audits have helped build trust among users worldwide.
How Does the Gemini Crypto Exchange Work?
Gemini works as a centralised platform for buying, selling, and storing over 80 cryptocurrencies. UK users can deposit GBP, trade via the web platform or mobile app, and securely store their assets using the Gemini Wallet.
It also provides:
- Gemini Earn (currently paused in some regions)
- ActiveTrader, an advanced interface for low-fee, high-volume trading
- A clean mobile app with biometric security and real-time tracking
Gemini is built for both beginners and professionals, offering a balance between usability, security, and regulatory compliance.
Is Gemini a Good Crypto Exchange for UK Traders in 2025?
Yes, Gemini is generally considered a good crypto exchange for UK traders, especially those who value regulation, security, and transparency. Here’s why:
- FCA-registered entity: Gemini is one of the few exchanges operating under UK regulatory oversight.
- High-security standards: It offers both hot and cold wallet solutions, protected by multi-layer security.
- User-friendly interface: Both beginners and experienced users find the platform intuitive.
However, traders who prioritise lower fees or a wider range of altcoins may consider other exchanges depending on their needs.
What Happened to the Gemini Crypto Exchange in Recent Years?
Gemini has experienced both highs and lows:
- Growth and global expansion: Gemini expanded its services across Europe and Asia.
- Gemini Earn controversy: In 2022–2023, the platform faced backlash over Gemini Earn, where users couldn’t withdraw their crypto assets due to issues with lending partner Genesis.
- SEC lawsuit: The US SEC filed a lawsuit against Gemini related to the Earn programme.
Despite these issues, Gemini’s core exchange services have remained operational and compliant in jurisdictions like the UK.
Is Gemini Better Than Coinbase for UK Users?
While both Gemini and Coinbase are reputable exchanges, here’s how they compare in the UK market:
| Feature | Gemini | Coinbase |
| Regulation in the UK | FCA-registered | FCA-registered |
| Supported Coins | 80+ | 250+ |
| Fees | Lower with ActiveTrader | Generally higher |
| UI/UX | Clean, simple | Clean, more gamified |
| Customer Support | Live Chat & Email | Email support |
Verdict: Gemini has the edge in security and lower fees via ActiveTrader, while Coinbase wins on variety of tokens and features.
Is It Safe to Buy Crypto on the Gemini Exchange in 2025?
Yes, Gemini is one of the safest platforms to buy cryptocurrency in 2025. Here’s why:
- Regulatory compliance in the UK, USA, and other regions
- Cold storage for the majority of user funds
- Two-factor authentication (2FA) for account security
- Insurance coverage on digital assets held in hot wallets
Security remains one of Gemini’s strongest value propositions.
Is Your Money Safe with the Gemini Crypto Platform?
Gemini takes user fund security seriously:
- UK customer funds are held in segregated accounts
- Crypto holdings are insured and stored in highly secure cold wallets
- The platform uses SOC 2 Type II security standards, audited by third parties
However, it’s always advised to store large sums in a personal hardware wallet for maximum security.
Is Gemini a Regulated and Legal Crypto Exchange in the UK?
Absolutely. Gemini is registered with the Financial Conduct Authority (FCA) under the Money Laundering Regulations for its crypto asset business in the UK.
This legal standing ensures:
- Adherence to anti-money laundering (AML) laws
- Transparent operating practices
- Consumer protection under UK law
It remains one of the few exchanges still operating legally and openly in the UK market as of 2025.
How Competitive Are Gemini Crypto Exchange Fees in 2025?
Gemini’s fee structure depends on the interface used:
- Web/Mobile App: Up to 1.49% per transaction
- ActiveTrader (advanced platform):
- Maker Fee: 0.25%
- Taker Fee: 0.35%
While standard app fees are on the higher side, ActiveTrader makes Gemini more cost-effective for serious traders.
What Cryptocurrencies Are Supported on Gemini UK?
Gemini supports over 80 digital assets, including:
- Bitcoin (BTC)
- Ethereum (ETH)
- Litecoin (LTC)
- Chainlink (LINK)
- Solana (SOL)
- Dogecoin (DOGE)
- Polkadot (DOT)
It also supports several stablecoins, including Gemini Dollar (GUSD).
How Easy Is It to Use the Gemini Trading Platform and Mobile App?
The platform is designed with both novices and seasoned traders in mind:
- Simple user interface for mobile and desktop
- Advanced tools on ActiveTrader
- Real-time market data, charting tools, and order types
- Biometric login for mobile security
Overall, Gemini is ideal for users seeking a streamlined trading experience.
What Are the Key Security Features of Gemini Wallet?
Gemini Wallet is among the most secure custodial wallets available. Features include:
- Cold storage for 98% of funds
- Hardware security modules (HSMs)
- Multisignature technology
- Insurance against hacks and breaches
Additionally, the wallet is backed by the New York Department of Financial Services (NYDFS) and is SOC 2 compliant.
What Are the Pros and Cons of the Gemini Crypto Exchange?
Pros
- Regulated in the UK
- Excellent security features
- Transparent fee structure (especially with ActiveTrader)
- Insurance on assets
- Easy-to-use interface
Cons
- Fewer altcoins than competitors
- Higher fees on standard app
- Past legal controversies (e.g., Gemini Earn)
How Responsive Is Gemini’s Customer Support for UK Users?
Gemini offers:
- 24/7 live chat support
- Email ticketing system
- An extensive Help Centre with FAQs and guides
UK users report fast and professional responses, especially compared to global competitors.
Is Gemini the Right Crypto Exchange for Beginners in the UK?
Yes – Gemini is a great starting point for UK beginners due to:
- Simple user interface
- Regulated environment
- Educational resources (Gemini Cryptopedia)
- Responsive support team
However, the high fees on its basic app may prompt users to switch to ActiveTrader or consider other beginner-friendly platforms.
What Are Real Users Saying About the Gemini Crypto Exchange in 2025?
In the fast-paced world of crypto trading, reputation matters. And in 2025, Gemini a long-standing name in the crypto space is receiving mixed feedback from its global community.
While some users remain enthusiastic about the platform’s sleek design and strong security framework, others are raising red flags over withdrawal issues, account limitations, and delayed customer support. The sentiment, in short, is split and if you’re considering Gemini, it’s worth hearing both sides of the story.
The Good: Smooth Sailing for Many Users
For a wide range of users, Gemini continues to offer a reliable and polished experience. The platform earns praise for its:
- User-friendly mobile app, with a minimalist design that even beginners appreciate
- Secure transaction processes that inspire trust
- Convenient credit card rewards and cashback features
- Reliable spot trading of major cryptocurrencies
- Faster-than-expected access to withdrawn funds in some cases
These users often highlight how easy it is to get started, how smooth the interface feels, and how Gemini “just works” – especially for simple buy-and-hold strategies or everyday crypto purchases.
In essence, for users who experience Gemini without issue, it lives up to its promise of being secure, straightforward, and regulated.
The Not-So-Good: Withdrawal Woes and Support Struggles
However, for a growing number of users, the experience hasn’t been as seamless. The most consistent complaints centre around one thing: trying to access their own funds.
Here’s what many have reported:
- Withdrawal requests that are suddenly flagged for review, with no timeline on when they’ll be processed
- Accounts being temporarily or indefinitely restricted after users initiate large transactions
- Ongoing requests for identification documents, even for verified accounts
- A sense of being caught in a support loop, where replies are generic and solutions are delayed
- Live chat features not working, forcing users to rely solely on email support, often with days between replies
In some extreme cases, users claim their accounts were closed or funds were frozen without clear reasoning or communication an alarming experience when large sums of money are involved.
The Bigger Picture: Growing Pains or Warning Signs?
It’s not uncommon for large exchanges to face occasional user backlash crypto is a volatile space, and user expectations are high. But what makes Gemini’s current situation noteworthy is the consistency of complaints across multiple platforms.
From Trustpilot to Reddit and beyond, similar issues are surfacing, and they point to deeper operational challenges:
- Customer support appears overwhelmed, especially when it comes to resolving disputes
- Security protocols, while robust, may be overly aggressive, flagging legitimate transactions as suspicious
- The lack of proactive communication during reviews leaves users feeling ignored
For many, the issue isn’t necessarily with the security policies. it’s the poor communication and lack of transparency that becomes the breaking point.
Conclusion
In 2025, Gemini remains one of the most secure and regulation-friendly crypto exchanges available to UK residents. With a balance of usability, security, and trust, it’s especially suited for those who prioritise safety over variety.
It may not have the lowest fees or the largest token list, but its transparency, compliance, and support make it a solid choice for long-term investors and cautious beginners alike.
FAQs About Gemini Crypto Exchange
Is Gemini crypto available to UK residents?
Yes, Gemini operates legally in the UK and is registered with the Financial Conduct Authority (FCA).
Does Gemini charge high trading fees?
Standard app fees can be high, but ActiveTrader offers significantly lower rates suitable for frequent traders.
Can I earn interest on crypto through Gemini in the UK?
Gemini Earn was paused due to legal issues. Check the latest updates as services may differ by country.
Is Gemini a decentralised crypto exchange?
No, Gemini is a centralised crypto exchange, which allows for better compliance and customer support.
Can I transfer funds from Gemini to a hardware wallet?
Yes, you can withdraw crypto from Gemini to any compatible hardware wallet like Ledger or Trezor.
Does Gemini support GBP deposits?
Yes, Gemini supports deposits via bank transfer and card payments in GBP.
Is there a mobile app for Gemini users in the UK?
Yes, the Gemini mobile app is available on both iOS and Android, and is rated highly by users in the UK.
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